Head Housekeeper

Salary: Dependent on experience

Full time

We are looking for a motivated Head Housekeeper for our 3 AA Rosette Hotel, The Bildeston Crown, a Nedging Hall Estate Hotel. Managing a team who carry out duties and responsibilities for the housekeeping and cleaning department.

We build our teams on attitude over experience. At Nedging Hall Estate we are committed to growing your knowledge and confidence so we can individually shine whilst working as a team.

Do you:

  • Take pride in delivering an outstanding guest experience.
  • Are you committed to actioning on the environmental impact we have during our everyday life at work?
  • Passion for great local food and drink.
  • High standards and an eye for attention to detail.
  • Work well in a team.
  • Is the hospitality industry your career?

Main Purpose of Role & Summary of main duties and responsibilities

  • High standard of cleanliness of both the whole hotel and restaurant.
  • Daily check of unused bedrooms to maintain high standards of cleanliness.
  • Deep clean of bedrooms and bathrooms at set intervals.
  • Restocking bathroom laundry and toiletries.
  • Order toiletries and cleaning items
  • Report any damage to the hotel/bedrooms to management.
  • Managing and executing cleaning checklist for the whole hotel
  • Maintain accountability for laundry with the assistance of the housekeeping team.
  • Linen count, ordering, processing, and delivery.   
  • Checking laundry deliveries against delivery notes and reporting any errors or soiled items.
  • Overseeing the duties of the Night Porter to ensure high standards are maintained throughout the hotel.
  • Communicate with all staff in a professional manner.
  • Comply with company standards for personal hygiene and grooming.
  • Comply with company health and safety policy, ensure safety of guests at all times and alert management to any concerns.

Person Specification

  • Essential you have positive attitude, great people skills, are well organised and with an attention to detail
  • A team player but also able to work independently and comfortable with leading a team
  • Must be flexible with working hours due to the nature of the industry
  • Provide proof that they have the right to work in the UK

Wages & Benefits

  • Wages dependent on experience
  • Staff discount across Nedging Hall Estate businesses
  • Recommend a friend
  • In-house incentives
  • Longevity bonuses
  • Training

We are interested in passion over paper, we would ideally like you to submit a short video on our website saying a little bit about your experiences with and why you work in the hospitality industry. (if you are unable to do this a CV covering the above will be fine).